Shipping policy
Shipping Policy – Crossroads Creations
Last Updated: 2/27/2025
At Crossroads Creations, we strive to provide fast, reliable, and affordable shipping for all our faith-based apparel, Christian wall art, and home goods. Below, you’ll find details on our shipping process, estimated delivery times, and policies.
Processing Time
- Orders are processed within 2-5 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking information.
- Processing times may vary during high-demand seasons or promotional events.
Shipping Rates & Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 5-10 business days | Calculated at checkout |
| Expedited Shipping (U.S.) | 2-5 business days | Calculated at checkout |
| International Shipping | 7-21 business days | Calculated at checkout |
- Note: Shipping times do not include order processing time.
- Delivery times may vary depending on your location, customs processing (for international orders), and carrier delays.
International Shipping
- We ship worldwide! International shipping rates and times vary based on destination.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow 24-48 hours for tracking updates to appear in the carrier’s system.
Lost or Delayed Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at [Your Support Email].
- If your package is marked as delivered but you haven’t received it, please check with your local carrier or neighbors before reaching out.
- Crossroads Creations is not responsible for lost or stolen packages after delivery.
Wrong Address & Undeliverable Packages
- Please ensure your shipping address is correct at checkout.
- If an order is returned due to an incorrect or undeliverable address, the customer is responsible for additional shipping fees to reship the order.
Returns & Exchanges
- We do not accept returns for incorrect sizing, but we offer exchanges. Please visit our Returns & Exchanges Policy for more details.
- Shipping fees are non-refundable unless the return is due to a mistake on our end (e.g., wrong item sent or defective product).
Contact Us
If you have any questions about our shipping policy, feel free to contact our support team at SHOPCROSSROADSCREATIONS@GMAIL.COM. We’re happy to assist you!
Thank you for shopping at Crossroads Creations—where faith meets fashion!